Privacy Policy TextMeLater.com

TextMeLater.com (“TML”) is dedicated to protecting consumer privacy. This notice explains how TML collects, uses, and discloses information about you when you subscribe to our services and you visit our Web site. Your use of this website, and/or receipt of TML’s services constitutes acceptance of this Policy.

This Policy explains our practices in the following areas:

1.    The nature of the information we collect about you and the way such information is used.

2.    The nature, frequency, and purpose of any disclosure of information that we may make, including the types of persons or entities to whom the disclosure may be made.

3.    Your rights under the Communications Act, 47 U.S.C. S 338(i).


If you have questions about this Policy or other matters, you may contact us 24 hours a day, any day of the year, by email privacy@textmelater.com

I.    Types of Information we collect and how we collect it


In discussing the types of information we collect from customers and visitors to our website we use the term “Customer Information” as a broad, general term that refers to any information relating to you and your TextMeLater.com service, including Account Information, Service & Performance Information, and Web Site Information.


The following are specific types of Customer Information that we collect from customers and visitors to our website:

Information about your TML account, including, but not limited to, your name, address, e-mail address, telephone number, credit card information and text messaging. We collect Account Information directly from you when you create or change your account, or subscribe to services from us.  We may combine information we obtain from third parties with Account Information we collect.

“Service & Performance Information” Information necessary for us to provide services related to your TML service account. Examples of Service & Performance Information include your web browsing application(s) and software version number, and device(s) used in accessing our website and/or services, as well as information you provide to our customer service representatives. The information we gather will be used for service improvement and troubleshooting purposes. Service & Performance Information is generally linked to or associated with your Account Information.

“Web Site Information” Information collected and stored on our web servers when you become a registered user of, or visit, our TextMeLater.com website. If you are a customer or register on our website to access your TML account, we may collect information that you provide us (including your email address) and use it in accordance with this Privacy Policy. Whether or not you are a TML customer or register on our TextMeLater.com website, we may collect information about visitors to our TML website as follows:

Cookies: We use cookies to customize our TML website for returning visitors. These cookies remain on your computer and are automatically retrieved when you visit our TML website at a later time. These cookies contain only information concerning the type of customer and frequently visited pages. No other Customer Information is stored on cookies. If you are uncomfortable with cookies, you may disable them on your computer. Disabling cookies may affect user functionality.  The design of the TML website allows access to most offerings with cookies disabled; however, visitors who have disabled cookie processing will not be able to use TML’s personalized account management function.

Web Logs: TML also maintains standard web logs that record data about all visitors to our TML website. These logs may contain:

·         The Internet domain from which you access the TML website.

·         Your IP address (your computer is automatically assigned an IP address when you surf the Internet. Your IP address is either static or dynamic. A static IP address may be identifiable to you; a dynamic address is usually not identifiable to you).

·         The type of browser and operating system you use.

·         The type of device and associated operating system if applicable you use.

·         The date and time you visited this site.

·         The pages you viewed on the TML website.

·         The address of the website from which you linked.

 

TML uses web log and clickstream information to help us design our site, to identify popular site features and to make the site more useful for visitors. Web logs are recorded in sequential files, and we normally do not attempt to identify individuals from these logs. However, we may use web logs to identify persons attempting to break into, disrupt, or damage our Site. We may share web log information with law enforcement personnel if we believe evidence exists, or is likely to occur, of a violation of federal, state or local laws or regulations.

Links to other websites: When you visit our website, you may find opportunities to link to websites of third parties. When you click through to these third party websites, TML’s Privacy Policy no longer applies. We recommend that you read the privacy policy for any third party websites.

 

II.             Use of Customer Information

 

We use Customer Information to deliver our services, and to understand your needs so that we may provide you with the most suitable services. For example, we may use your postal address, e-mail address or telephone number to: 

·         Process and fulfill your subscription to your messaging account and notify you of your subscription status;

·         Provide customer support; and

·         Solicit your feedback about the services you received.

We may use Customer Information to resolve disputes and troubleshoot problems, as well as contact a customer regarding administrative matters or notices.

 

III.            When we share Customer Information with third parties

 

We do not share your personally identifiable information with third parties, except as described below.  Personally identifiable information that we collect may include: name, address, date of birth, e-mail address, telephone number, credit card information, and information about your individual interests in and use of various products and/or services. In the circumstances described below, we limit the information we provide to the information necessary to perform the function or provide the service for which it is shared.  Third parties are not permitted to use the Customer Information which is provided by us for any purposes other than as authorized by us, and we take steps to require these third parties to maintain the confidentiality of the Customer Information and adhere to this Privacy Policy.

Third party services:
 We share Customer Information with third parties contracted to do business on our behalf (for example, delivery, technical service and support, credit card processing services, website service providers and collection services). When you order products or services, we will share Customer Information necessary for any associated third party to provide these services and ongoing related support. 

Industry Affiliates: 
We may share Customer Information, including personally identifiable information, with other entities (and their affiliates) in the electronic messaging industry with whom we have a contractual relationship related to TML’s electronic messaging business, specifically including but not limited to, electronic messaging (SMS) providers.  Information shared with these “Industry Affiliates” may be used only to support your successful use of TML’s products and services, and such Industry Affiliates’ products and services.


Marketing:
When you elect to participate in a special offer or engage in a transaction with TML or a third party advertiser or promoter through our TML website, we will collect and disclose your Commerce Information, on your behalf, to the party sponsoring or fulfilling the promotion. This information is disclosed to a third party only upon your affirmative response to an offer. In addition to fulfilling your request, that party may also use your Commerce Information to send you other information in which you might be interested consistent with its own privacy policies.

Legal Requirements & Professional Services: 
TML may share your Customer Information if it believes in good faith that such disclosure is: a) necessary to comply with a legal process, b) in response to legal claims, c) necessary to protect personal safety, property or other of your [or a third party’s?] rights, our rights and/or the rights of our service providers, or d) as part of a sale or assignment of all or a part of our business. TML may also disclose Customer Information to any person performing audit, legal, operational or other similar services for TML.  Whenever reasonably possible we will require any recipient of Customer Information for these purposes to agree in writing to hold the information in confidence, to use the information only for the permitted purpose, and to return or destroy the information when the services are completed.

 

We may share with third parties certain pieces of non-personally identifiable information and aggregated non-personally identifiable information, for example, the number of customers located in a certain geographic area or how TML’s services are being used by our customers. Such information will not identify you individually.


IV.            Opting Out of Marketing Communications

 

TML may periodically send you messages via e-mail, text (SMS) or traditional postal mail about services that we think may be of interest to you.

 

You can choose not to receive marketing messages promoting TML or third party products or services from us and third parties in the future by: 

1.     E-mailing us at OptOut@textmelater.com (please put “Opt Out” in the subject line; 

2.     Following the “unsubscribe” instructions located near the bottom of any e-mails received; or

 

If you are a current Customer, please include your name, customer # and phone number in the body of your e-mail or letter.  


Upon receipt of your opt-out request, TML will take the required actions within a reasonable period of time; however, we cannot and do not guarantee that such removal will be effective immediately.

 

V.             How long we keep Customer Information

 

We maintain Customer Information about you for as long as we provide TML services to you, and longer for related business activities.

 

VI.            How we protect the security of Customer Information

 

We take reasonable steps to protect Customer Information by using security technologies and procedures that limit access to our databases. However, no system is completely secure or error-free. We do not, and cannot, guarantee the complete security of Customer Information.

 

VII.           Online credit card transactions

 

We protect the security of credit card transactions on the Internet by using a secure, encrypted Web server. We maintain credit card information collected during transactions in a secure database for fraud prevention and accounting and billing purposes. Stored information from credit card transactions is not released to third parties except in response to a subpoena or court order. We follow credit card collection and storage requirements as described by the PCI Data Security Standards.

 

VIII.          A Special Note for Parents Concerning Privacy

 

This website is not directed to children and we do not encourage children to participate in providing us with any personally identifiable information.  If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.  If you believe that we might have any information from a child under age 13, please contact us at privacy@textmelater.com.  We strongly recommend that children under age 13 use our services only under the approval and supervision of their parents or legal guardian(s).  
We support the guidelines and regulatory requirements provided in the Children’s Online Privacy Protection Act of 1998 (COPPA).

 

IX.            Changes to this Privacy Policy

TML shares Customer Information in accordance with the Privacy Policy in effect at the time the information is collected. We reserve the right to change this Privacy Policy at any time. If we make a significant change with regard to our collection or use of information about our customers, we will note on the main page of our Website that this Policy has been updated and may take additional reasonable steps to notify you about the new or revised Policy. Whenever possible, we will reasonably attempt to notify you in some way 30 days before the effective date of the change.

To comment on or ask about this Policy, contact us by email privacy@textmelater.com